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Finance Ministry upgrades switchboard to Alcatel PABX

Ropate Valemei
Tuesday, February 19, 2013

THE Ministry of Finance is abreast with technology after the upgrade of its switchboard to an Alcatel PABX by Telecom Fiji Limited last week.

TFL's acting chief executive officer Ivan Fong said the Alcatel system, which would be used by the ministry, was in line with the government's aspiration to enable all government departments to a fully IP infrastructure network.

"The Alcatel system is one of the best performing, robust and ergonomic communication tools on the market," Mr Fong said in a statement.

He said the solution provided enterprise telephony and included unified communications and collaboration applications.

"The new system also allows for auto attendant, in-dial and automated messages after hours advising callers of on call numbers that can be contacted for emergency issues and even email addresses," said Mr Fong.

He said this would boost the ministry's presence and promote effectiveness with services provide.

"In response to the challenges of new compliance requirements, sophisticated user demands, increasing levels of information, network complexity and a highly competitive market, a ministry official said enterprises needed to become increasingly dynamic, agile, mobile, knowledgeable and fast.

The Finance Ministry is the latest government body to jump on board TFL's expanding services in upgrading its telephony system following other government's ministries.

The latest work with the government is indicative of Telecom Fiji Limited's commitment in enabling communication and contributing to a sustainable economy as the only 100 per cent Fiji-owned telecommunication company.

TFL envisages the dynamic enterprise as one that interconnects people, networks, processes and knowledge to improve performance and productivity, while supporting a richer user experience.


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