THE time frame in which a worker's complaint is handled by the Ministry of Labour was put under the spotlight after a Lautoka man revealed he had a case pending with the ministry for almost three years.
Hemendra Kumar of Lautoka said his complaint was lodged with the ministry in 2010. In a meeting with Labour Minister Jone Usamate, Mr Kumar said after several visits to the office, he would only be told that his case was transferred to Suva.
Mr Usamate agreed that the ministry was taking too long to address Mr Kumar's case. He reassured Mr Kumar that the case would be addressed next week after the tour.