MEMBERS of the public who wish to raise any issue they have against the Fiji Police Force and its services are encouraged to do so with their respective divisional police commanders (DPC).
The DPCs are available twice a week to hear and address these grievances.
This was revealed in a police statement issued yesterday.
"A directive was issued last month by the Commissioner of Police whereby DPCs are to allocate two days in a week throughout the divisions to attend to complaints against the Fiji Police Force," the statement confirmed.
The statement highlighted the fact that part of a police officer's duty was to serve the public and this was what they would strive to do.
"This directive will see all our DPCs as well as the Commanding Officer Central, dedicate every Monday and Thursday to discuss issues of concern that their community members may have," the statement reassured.
On the mentioned days, both officers will be available from 9am to 2pm.
One on one sessions with complainants will be part of the discussion process.
"These really are issues that should be dealt with at the divisional level. If for some reason the DPCs are not available, then the onus is on them to make sure their deputies are available," the statement concluded.
Meanwhile, spokewoman Ana Naisoro said in an earlier report they would be hearing complaints against their service and against police officers.