A DISAPPOINTED Makoi resident has voiced her opinions on the need for bus companies to better the current bus conditions for schoolchildren.
The grandmother, Makereta Nakanacagi, says her granddaughter gets to school at 8.45am almost every day, even though she catches the 7.30 am bus.
"Her school starts classes at 8am, which means she's often late," she said.
Ms Nakanacagi said she had made numerous complaints to the bus company but her complaints were not addressed.
"I met with the owner of the bus company in April last year and explained my grievances to him. He agreed to help me, but we still suffer from the same problems. Some days the school buses are so full that my granddaughter has to catch the public bus, which takes us to the bus stand and then we have to catch another bus," she said.
The bus company owner, Jack Prasad, said she was mistaken because many students who got off the school bus at the last stop were at school before 8.30am.
"She has to understand that we have a road licence from the Land Transport Authority and they are the ones who give us our bus schedules. We cannot change that.
"Also, things like traffic jams cannot be helped by us. There are many stops along the way and sometimes a lot of traffic too," he said.
Mr Prasad confirmed there were earlier buses which Ms Nakanacagi's granddaughter could consider catching.
"We start running buses from 5.45am and there is an early bus which services the Makoi area where she lives — this bus leaves at 7.15am. She can catch this one," Mr Prasad said.