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Check water bills info

Priya Chand
Thursday, January 31, 2013

THE Consumer Council of Fiji is advising consumers to check abbreviations on their water bills before the waiver ends.

The issue involves the use of abbreviations on water bills that denote the estimated water consumption.

Council CEO Premila Kumar said consumers may have unknowingly paid for estimated water bills for a long period of time.

She said common abbreviations found on the bills are 'CE 'for 'computer estimates' and 'E4' for 'estimated bills'.

"Unfortunately, there is no further information on the bills that explain what the abbreviations stand for," said Ms Kumar.

"The usage of such abbreviations has been found on water bills when water and sewerage was managed by the Water and Sewerage Department."

The council is encouraging consumers to check their water bills from 2010 onwards for these abbreviations even if they had paid their bills on time.

"An estimated bill is not a correct reflection of water consumed and therefore these consumers should check their bills to claim for the waiver," she said.

The council is advising consumers to check previous bills and should a series of estimates be observed, then a waiver form should be filled.

Waiver forms should be filled in and lodged by today.





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