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Focus on service

Luke Rawalai
Thursday, January 31, 2013

THE Ministry of Health will this year focus on enforcing service efficiency to the public.

Minister for Health Doctor Neil Sharma said they met with subdivisional nurses and doctors in the north and have identified the need to provide healthy efficient services to their customers.

Dr Sharma said the ministry aimed at delivering efficient health care this year. "Earlier this morning (yesterday) we had a look at the reproductive health services and we are planning to decentralise these services including the general outpatient's department services to villages and communities within the town area," said Dr Sharma.

"We are aiming at reducing the number of patients that take up time crowded at the GOPD area in our hospitals.

"In the past we have gained a lot from assistant donor agencies which has increased from $6million to $30million in the form of technical support, support in way of projects," he said.

Dr Sharma said the ministry had reduced the wastage of consumable medicine and was outfitting hospitals with equipments and which were worth $5million.

"We have detected that link between equipments and our efficiency level which has really increased and has enabled us to provide a better standard of care," said Dr Sharma.

"Part of the efficiency also includes customer service, both internal and external.

"We will also try and better our communication as we need to communicate better with each other, the public and the media," he said.





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