DESPITE disruptions to flight schedules and the impact of Tropical Cyclone Evan last year, Fiji's domestic airline Pacific Sun ended the year 2012 on a high note with impressive operational ratings.
Pacific Sun general manager Shaenaz Voss said the airline reported 90 per cent, 93 per cent, 93 per cent and 88 per cent for on-time performance (OTP) for September, October, November and December respectively, pushing its year-to-date overall OTP performance to a record-high 89 per cent.
"Excellent operational performance from April 2012 has seen Pacific Sun end the year 2012 with industry leading figures in on-time arrivals, fleet reliability and completion factor," she said.
"From April to December, Pacific Sun's OTP averaged 91 per cent despite disruptions to schedules caused by unscheduled engine changes to its ATR (aircrafts) and disruptions as a result of TC Evan in December."
She said OTP was an airline industry standard metric which measured aircraft flight arrivals as being 'on time' if it arrived at the gate within 15 minutes of the scheduled arrival time shown in the carrier's schedule. "Most airlines worldwide regard OTP performance at or above 80 per cent as exceptional," Ms Voss said. "Pacific Sun also maintained a 98 per cent completion factor from April to December 2012. Pacific Sun flights to and from Labasa in September and October last year was taken off the schedule due to factors beyond the airline's control. This was not counted in the above-mentioned metrics. Pacific Sun also stopped flights for almost two days due to TC Evan in December and those cancelled flights are also excluded from these metrics."