THE Consumer Council of Fiji has refuted claims by the Fiji Bus Operators Association that it is releasing inaccurate statements.
This after association president, Richard Lal said critics of the new e-ticketing cards should look at the big picture in a holistic way.
"When people want to make comments they have to look at the big picture and not just pick one point out of somewhere because it just sends a wrong message," Mr Lal said.
But Consumer Council chief executive officer, Premila Kumar said they stood by their statement with evidence to support it.
"Government assistance to the bus industry is well documented through duty concessions and fuel subsidies which the FBOA has been enjoying for many years," Mrs Kumar said. She said in light of the concessions given to it over the years it was ridiculous for the bus industry to dispute this.
"The council does not need to go to FBOA to confirm known and publicised facts," she said. "The council believes the bus industry should contribute towards making the smart card affordable for consumers to switch to e-ticketing."