A PASSENGER of a bus company claims her handbag was stolen from the bus at the Lautoka bus stand.
Sarojni Devi, 46, who is disabled, was travelling with her daughter from Namaka in Nadi to Lautoka on December 31 to buy a duck for the New Year.
She said she left her handbag in the care of the driver.
"The driver said he would take care of our things — we agreed because we'd decided to return home in the same bus," said Ms Devi.
"We were just about to walk away from the bus when I heard the driver tell a man to take away our belongings."
Ms Devi said she told the man the belongings were hers and to leave them. But when she got onto the bus again, her bag was missing. She said there was no one else in the bus as all passengers had gotten off.
"When I asked the driver where my handbag was, he pretended he was not listening," she said.
She said they reported the matter to the transport company who told her to report to the police.
Ms Devi said she reported the matter to the Lautoka Market Post and filed a report — number 1057/12 — at 1pm.
"Once the same transport company gave my daughter's bag to someone else but after several calls, we got it back," she said.
Ms Devi said her many attempts to get in touch with the company's traffic manager failed.
Company traffic manager, Satya Pande said they were aware of a complaint being lodged but were unable to get hold of the complainant.
He said this was a one-off case and they hardly receive such complaints.
"Our procedure is to lock the luggage of passengers travelling from one place together and only when the destination is reached that the luggage is taken out," said Mr Pande.
"We are trying to get hold of the complainant to know the full story."
Ms Devi said she lost her new camera and because her keys were also gone with the handbag, she had to break the lock of her house to get in.