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HA: Make use of policy

Ropate Valemei
Saturday, January 12, 2013

THE Housing Authority of Fiji is advising its home loan customers to make use of the next few days to utilise their insurance policy.

And the authority is urging its existing customers to complete the insurance claim form to repair their houses damaged by Tropical Cyclone Evan last month.

"We are urging all our existing home loan customers who have suffered damage to their houses to come forward within the next seven days to complete the insurance claim form," said authority spokesman Dwain Qalovaki.

Mr Qalovaki said a 30-day notification period was provided in the authority's Group House Insurance policy that covered damage against cyclone, fire, flood and even earthquakes.

"Considering that the 30-day notification period expires on January 17, we are encouraging all our affected home loan customers to contact their nearest customer relations centre to submit their claims before the due date," he said.

Mr Qalovaki said Housing Authority executives in the Central, Western and Northern divisions would make every effort to inspect the damaged properties within the next seven days to ensure the insurance claims were submitted to allow their customers rebuild their houses.

Housing Authority had published notices advising its customers of the time-frame for insurance claims since the aftermath of TC Evan.

Mr Qalovaki said the authority was working to ensure that all home loan customers' claims were processed.

He said customer relations centres were located in Lautoka, Nadi, Suva, Nasinu and Labasa.





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