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Car dealers next

Ropate Valemei
Friday, December 28, 2012

THE Consumer Council of Fiji will be focusing on second-hand car dealers next year.

The council's chief executive officer Premila Kumar said this was one of the areas they would research on as complaints were increasing.

"There are couple of things that we are intending to do. In terms of researching, we want to target second-hand car dealers," Ms Kumar said.

She said this would be consumer-issues related to the buying of second-hand cars.

"This area is really a can of worms," she said.

She added the more complaints they were receiving made them become more aware of the problem faced by consumers in this sector. The council advised consumers to be extra careful when buying second-hand or brand new cars.

"Consumers must exercise their rights to obtain all pre-disclosure information prior to the purchase," Ms Kumar said.

She added the council had been inundated with complaints on dodgy and deceptive second-hand car dealers who with their smart sales tactic sold defective vehicles to consumers.

She advised consumers to take advantage of standard supplementary vehicle checks available at the Land Transport Authority prior to buying second-hand vehicles.

Ms Kumar said a more detailed research would be needed for next year.

Motor Vehicle Dealers Association president Irshad Jan said they were happy to work closely with the council next year.

"The association has welcomed the move by the council to research more on second-hand car dealers," Mr Jan said.

He said they had been working closely with the council on their dollars and cents campaign this year.

"From what we know, there has been a decrease in the number of complaints," Mr Jan said. However, he said a small group of dealers who were not in the association were the "culprit" described by the council.

He said it had painted the association a bad name but they felt it was important to look after its customers well.





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