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One stop shop

Felix Chaudhary
Saturday, December 15, 2012

A ONE-STOP shop for all government-related business has opened in Lautoka.

The Government Service Centre (GSC), designed to simplify government services, queries and complaints was opened by Minister for Primary Industries Colonel Inia Seruiratu.

The single counter approach will mean that individuals or businesses seeking to access any government related service can visit the centre instead of getting the run-around, said Public Service Commission permanent secretary Parmesh Chand.

"Government ministries and departments are so diversely located and this is government's commitment of ensuring that people or businesses are served from one convenient location for the provision of all services," he said.

Mr Chand said the new GSC, housed at the ground floor of the Commissioner Western's Building on Tavewa Avenue, would provide a new level of customer service to customers.

"The staff that have been employed to serve at these centres are trained to make people feel comfortable while dealing with their issues," he said.

"This is the second such centre with the first established in Nausori earlier this year."





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