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Reward for service

Felix Chaudhary
Friday, November 30, 2012

OUTSTANDING customer service at Nadi International Airport has resulted in Fane Naiqiso being awarded Fijian Host for the month of October.

Ms Naiqiso, a public relations officer with Airports Fiji Limited, became the second recipient of the Ministry for Tourism award after Border Police Unit officer Sergeant Lepani Navutu claimed the inaugural prize last month.

AFL's customer services manager Joe Grey said his organisation was proud of Ms Naiqiso's achievement.

The Fijian Host initiative is designed to raise customer service standards at the airport.

It is an initiative of the Tourism ministry and winners receive a grocery shopping voucher worth $250 given by the AON Excellence in Tourism Awards committee, dinner for two at the Sheraton Fiji Resort courtesy of Starwood and transfers to and from the resort courtesy of Tourism Fiji.

Airport workers are nominated from recommendations received by passengers and the final decision made by the Fijian Host Council.





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