The Fiji Business Excellence Awards (FBEA) is a set of prestigious national awards designed to improve productivity and quality in the workplace through the adoption of business excellence principles. It has been widely referred to as the "Framework for Business Excellence"
The Fiji Business Excellence Awards was formerly known as the Fiji National Quality Awards and was the brainchild of the 1995 Round Table Conference where representatives of the employers, unions and government met to draw a roadmap for Fiji's productivity movement. It was here that the idea of implementing a business excellence framework for Fiji was adopted into the Productivity Charter of 1995 and also revised later in 2005.
The awards in Fiji were first launched in 1998 by the then Fiji National Training Council (FNTC), and this year marks the 14th year of its existence.
Applicants for the awards have included organisations from the public and private sectors, large and small enterprises, both local and international companies. So far around 123 awards have been presented to around 70 organizations in the country.
The Fiji Business Excellence Awards is a year—long process and its framework contains international best practices that are based on the principles of quality management. Organisations that apply for the awards benchmark their organisations against these best practices and may gauge where they stand in terms of business excellence.
The Fiji Business Excellence Awards is not a competition between winners and losers, but a recognition process to reward organisations that are doing exceptionally well in their business. Applicants do not compete against each other, but benchmark against the Fiji Business Excellence Awards Framework.
The year 2011 saw the change from the Australia based Business Excellence framework, to the new framework based on the renowned Malcolm Baldrige Criteria for Performance Excellence.
The Baldridge award has been a major driving force in revitalising the competitiveness of US firms in the global economy, and have influenced several other countries in establishing similar awards such as the European Quality Award, the Australian Business Excellence Award, and the Japan Quality Award, etc.
It has since gained stature and recognition as a de facto global standard on quality and is truly international.
Objectives of the FBEA
The objective of the FBEA is to stimulate Fijian organisations to accelerate improvement so that they can achieve sustainable performance through business excellence. The long—term objectives are also "To create a world-class workforce and to bring about a better quality of life for our people".
One of the principle strategies for achieving this vision is to encourage organisations to use the awards criteria and assessment process for organisational improvement.
The NTPC encourages organisations to use self-assessment as a way to understand where the organisations are and so they can appreciate the gaps themselves and work at closing these.
The NTPC of the Fiji National University is committed to providing support to organisations to enable them to do this effectively in the years to come.