THE intermittent water supply experienced in parts of Delailabasa in Labasa last week forced residents to fork out extra money and hire carriers to the homes of their neighbours and relatives to fetch water.
Residents claimed that officials from the Water Authority of Fiji (WAF) who visited the area over the weekend ignored them when they were asked for some explanation on the situation.
A frustrated resident Sakiusa Bulai said they had been without proper water supply since Friday and had to spend about $20 to cart water from relatives and friends.
"We can't continue with our daily chores because there is no water at all in our homes," Mr Bulai said.
"A lot of working people and students live in this area and it's just frustrating to depend on others for sources of water as our plight will be a burden for them again."
Another resident Sarju Prasad said despite notifying the WAF office, their complaints were not attended to.
"We even stopped a WAF vehicle that had visited our area but they just ignored us. This is really not good for us and even I had to drive to my friends to cart water from them," he said.
"The officials didn't even cart water to our homes to help us with our daily work but instead, they just ignored us."
WAF spokeswoman Kelera Serelini said all the affected residents had their water restored as of yesterday morning.
"Our team received three calls from the area in the weekend and they went down to inspect the situation where it was addressed accordingly," she said.
"Water trucks were also made available to cater for residents needs.
"There was a pump breakdown at Nasekula booster pump and our Labasa pump workshop team had replaced the pump.
"Only those living on high areas had to wait a little longer before water could reach their residence and water supply should be fully restored by today," she said yesterday.
However, residents who contacted The Fiji Times yesterday said they were still without water.