THE Water Authority of Fiji has reiterated the need for people in rural areas to know about the channels of complaints regarding the Rural Water Scheme.
WAF spokeswoman Kelera Serelini said communities, through their village heads or advisory representatives, must make submissions at district meeting levels to district officers who compile and submit them to the provincial administrators during provincial meetings.
"The provincial administrator compiles these submissions and submits them to their various commissioners," said Ms Serelini.
"The turaga ni koro and the Advisory Council should have already formed a village water committee to oversee the management of the water system once it is implemented.The four commissioners compile their respective reports and submit them to the permanent secretary for Provincial Development," she said.
Ms Serelini said the reports forwarded to the permanent secretary Provincial Development was then sent to the permanent secretary for Works, Transport and Public Utilities who advises the director of Water and Sewerage.
"The director of water advises the principal engineer water who then advises the Water Authority of Fiji's Rural Unit for the processes of application, survey and implementation of the project," said Ms Serelini.
"WAF then awaits the receipt of the one tenth community contribution before the project is implemented and due to the high number of applications from various communities and villages, WAF will await receipt of the one tenth within a one-year period."
A copy of the report is also submitted to all their respective provincial administrators, roko tui and turaga ni koro on the result of the survey, scope of works and one tenth contribution.