Rohil Chand Chaudhari manages his father's business Suncity distributors a wholesale and retail supermarket based in Wairiki, Taveuni.
He had a lot of positive things to say regarding Westpac Bank's Instore banking.
"Before we started with this it was very difficult because we only had the services of one bank and without competition services were quite slow," he said this week through a telephone interview from Taveuni.
"In June 2010 my family took over this shop from Maqaiviti Supermarket and that's when our family explored another option and roped in Westpac Bank services.
"We started Instore banking in 2011 and it has brought relief to the Westpac customers around the island. At the moment we have more than 400 customers who access these services and they are able to deposit, withdraw, check balances for mini statements, transfer funds within Westpac and other banks and they can also pay their bills.
"Today we are trying to reach out to more schools so more students can open their bank accounts and we must say that the service offered by Westpac Bank is first class and continues to be appreciated by the people here.
"Customers are extremely content with the services and we are going to push for a Westpac mini branch or ATM machine here to cater for tourists and locals in Wairiki Taveuni as this bank's services is reliable.
"Recently a tourist from the US wanted to cash a traveller's cheque that she couldn't cash anywhere so she sought my assistance after a Westpac customer advised her to.
"After one phone call to Westpac Bank Savusavu branch manager I was able to get the cheque cleared and to give her Fijian currency so this is the kind of services we are able to offer through Westpac Bank's agents," he said.