THE two major mobile phone operators are reviewing the proposed Fiji Commerce Commission texting guidelines which will come into effect next month.
Digicel said it welcomed the framework guidelines offered by the Commerce Commission as it codified much of what Digicel had in place.
"With regard to the areas which are new to the industry, we will be working closely with the Fiji Commerce Commission moving towards the implementation of these framework guidelines early next month.
"Though there may be some hiccups along the way Digicel is committed to the best interests of the customer and with the customer in mind we should be able to find the best way through," marketing manager Sheryl Singh said yesterday.
Meanwhile, Vodafone Fiji Limited spokesman Ligavatu Gukisuva said the company was reviewing the proposed texting guideline.
"Once we are done we will then make proper announcement in consultation with all major stakeholders," he said.
In February this year, the Consumer Council of Fiji made a submission to the commission citing the nature of complaints it received which the council said affected a large number of consumers.
The commission, in recent weeks, said mobile companies and media outlets had until August 13 to get their business in order to ensure there was no breach of the Commerce Commission Decree 2010.