THE Conciliation Policy is a State initiative to ensure the transparency of grievance procedures in the civil service.
A government statement said Public Service Commission permanent secretary Parmesh Chand made the comment yesterday at a conciliation workshop for senior civil servants.
It said the policy would also address the interests and welfare of public servants.
Mr Chand urged the participants to use their expertise to resolve their disputes effectively and efficiently within their own ministries and departments.
He said the workshop was intended to equip the officers with the necessary knowledge and skills to resolve disputes.
"The Public Service Commission, as the custodian for the terms and conditions of employment for all civil servants wishes to be more proactive in assessing and resolving grievances," he said.
The permanent secretary acknowledged the Ministry of Labour, Industrial Relations and Employment for the availability of trained mediators who provided resource materials for the workshop.